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Knowledge Base

What support options do you offer?

IVET offers a range of support options to help you with whatever you need.

Our support includes:

  • A dedicated Schools Relationship Officer (SRO) assigned to your school
  • IVET Customer Service and Administration team, available via phone and email
  • Heads of Learning, who are industry experts in their respective areas
  • In-House Product team
  • Built-In help bubble on our Portal, where you can find common FAQs and a quick link to send a support request directly to our team
  • Supporting documentation and material, available directly in the portal for you to access at any time

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