This qualification is designed to prepare workers to provide support for the effective
functioning of health services. Individuals at this level are typically required to
complete tasks under supervision, which involve known schedules and techniques.
Additionally, they may be responsible for completing routine and variable tasks in
collaboration with others in a team environment.
Workers with this qualification are expected to contribute to the provision of high-quality healthcare services, and are often employed in hospitals, medical clinics, and
other healthcare settings. The tasks they complete may include maintaining patient
records, using administration software and technology to process information, and
applying infection control measures in daily work.
The role of these workers is vital to the smooth operation of healthcare facilities, and
their contributions help to ensure that patients receive the care and attention they
need. As such, individuals in this field are expected to possess strong teamwork skills,
excellent communication abilities, and a commitment to maintaining the highest
standards of patient care.